INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where is LuxEchoice LLC based?

We are proudly based in the United States, serving customers nationwide with premium gardening tools.

What types of gardening tools do you offer?

We offer a wide range of tools including hand trowels, pruners, weeding tools, garden forks, gloves, watering equipment, and more — all designed for durability and comfort.

Are your tools eco-friendly?

Yes, we are committed to sustainability. Many of our tools are made with eco-conscious materials, and we use minimal, recyclable packaging whenever possible.

How can I contact customer service?d as “out of stock?”

You can reach our customer support team via email at support@luxechoicellc.com. We aim to respond within 24-48 hours.

Do you offer a warranty on your products?

Yes, all LuxEchoice products come with a satisfaction guarantee and a limited one-year warranty against manufacturing defects.

Can I return or exchange an item?

Absolutely. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please see our Returns & Exchanges policy for full details.

How do I stay updated on new products and promotions?

Sign up for our newsletter and follow us on social media to get the latest updates, gardening tips, and exclusive discounts!